How to Order
1. Choosing products:
- Start by browsing our products. If you don’t see exactly what you’re looking for, send us an image (or multiple images) of the product or style you’re interested in.
2. Quantity:
- Flooring and siding: please provide square feet needed.
- Beams: please provide the number of beams and length of each beam needed.
3. Dimensions:
- For flooring and siding if you know the width of the boards you need, or are looking for mix widths, include this information.
- For Beams, we need the height and the width of the beams you are looking for.
4. Timing
- Provide the approximate date you need the material.
Refer to our measuring guides for flooring, siding, and beams to ensure accuracy.
Provide the above information with our quote form, phone call, or set up an appointment.
Get a Quote(310)-306-6900Schedule an Appointment
Once we have this information, we can prepare an estimate. If you need help determining quantities, specifications, or materials, contact us and we’ll walk through the details with you.
Your Estimate Will Include
- Total cost
- Lead time
- Estimated production timeline
- Required deposit amount
- Shipping cost
- Payment options, including wire instructions, a credit card payment link, or a mailing address for checks
After receiving your quote, you may request samples. In most cases, we provide samples at no charge. To proceed with an order, a deposit is required. Once the deposit is received, your order enters our production queue and the production timeline begins. As your order nears completion, we’ll contact you and provide photos for review. After approval, the remaining balance is due prior to shipping.
Ordering and Pricing FAQ
Can you give me an idea of general prices for some of your products?
Yes, we have some general pricing, shipping and lead time info on our Pricing page.
How do I get my order started?
- When you receive your quote, please thoroughly review all the details of your order to ensure accuracy. As the ultimate responsible party for the shipment, it is crucial to exercise due diligence in examining the quote the shipment will be based on.
- The deposit amount will be listed in the quote.
- The quote email will include both wire instructions and a link to pay by credit card to submit the deposit.
What is the Lead Time for my order to be delivered/ready for pick up?
Our lead-time for custom products varies based on what we have in stock and the details of the project. It can range from 2 weeks to 8-10+ weeks. If you are buying a product that is on our website and we have it in stock, delivery can happen in a matter of days.
If a project is high priority, we may be able to offer rush services. Please contact us to learn more about rush orders.
How will my E&K Order be delivered?
We offer a range of shipping options, tailored to the size of the materials in your order.
- LTL Trucking (Less Than Truckload):
- This is the most economical way to ship wood
- For material on a palette less than 16’ in length
- All flooring and paneling/siding: average cost $0.50 – $1.00 per sq. ft., depending on location
- Beams less than 16′ in length (contact for pricing)
- Flatbed Truck:
- For longer loads or large quantities
- Shared flatbed: Good for most beam orders, flat rate regardless of weight
- Rates: $1,500–$2,000 to the Midwest
- $2,500–$3,500 to the East Coast
- Dedicated flatbed: For very large orders, you get the whole truck
- Rates: $2,500–$3,500 to the Midwest
- $4,000–$6,000 to the East Coast
- Hotshot Trailer:
- Dedicated smaller trailer, not a full 18-wheeler
- Costs are similar to a shared flatbed
- Can reach locations inaccessible to large trucks
Deliveries to California are significantly less expensive. When we provide a quote for your order, we will include shipping costs.
When do I pay the final balance?
- The final balance is due prior to the material being picked up or shipped.
- We recommend all orders are inspected prior to shipment or pickup. If you are not personally picking up your order we can send you photos of your order and are happy to schedule a video call for you to inspect your order prior to shipment. We want to make sure that your order meets your specifications and that it is a perfect fit for your project.
Is there a way for me to get samples of the wood that I am considering ordering?
We have samples available for the majority of our reclaimed wood products. In certain instances we will need to prepare samples for you. Reach out to our team to obtain samples.
Are there options available or other materials that are not listed on your website?
On our website we have wide selection of our most popular products. We also offer custom solutions. If you don’t see it, ask us. We may have it in stock or be able to produce it for you.
For specific materials, we have access to a wide range of materials through out network of suppliers. Let us know if you have specific use case, or sizes that are not listed. we can most often find solutions that will work.
I see you're located in Los Angeles, CA. I am placing a large order from out of state, how is shipment/delivery arranged?
We work with some of the largest logistics companies and often find solutions where we can share space on delivery trucks. Our team will work with you to arrange the most optimal shipping solution.
I'm also located in LA, can I just drive a truck over to pick up my order?
Yes, you can absolutely arrange to pick up your order yourself. If it is a large order you may need to visit our Lumber Yard location in Gardena. You will need to contact the yard to schedule an appointment before picking up.
If you are out of state, you are also free to arrange your own delivery if that best suits your needs.
I found your site because I have vintage wood that I'm looking to sell. Who do I contact?
A: Please contact our office about your vintage or reclaimed wood.
